privacy policy passengers

Privacy Policy


Autoservizi Salemi srl, in the person of its legal representative, via Salemi, 97 – 91025 Marsala (TP) P.IVA 00058250812, as Data Controller, wishes to inform you that the European Regulation 2016/679 “General Data Protection Regulation” – GDPR is a set of provisions that harmonise the protection of personal data in all EU Member States.

In accordance with the provisions of art. 13 of Reg. EU 2016/679, we therefore provide you with this information that will allow you to know all our policies on the processing of your personal data as part of the service proposed to you by our. Corporation

1. Data Controller – DPO Data Protection Officer

The Data Controller is Autoservizi Salemi S.r.l., CF 00058250812, via Salemi n. 97, Marsala TP CAP 91025, telephone +39. 0923981120, e-mail, PEC

The Data Protection Officer, DPO, avv. Angela Costa, e-mail: PEC:

2. Purposes, processing methods and data retention period

The data we require are: surname name, telephone numbers / postal / mail, purchased travel, travel itineraries, economic transaction data, photo card (only for subscription); the data we keep track of are those relating to banking transactions except the number and the CVV of your credit/debit card.  

Your data can be collected by phone, via e-mail, through our site, by our staff at our ticket offices, and will be used, exclusively: 

A. in order to allow you to receive and use your tickets (ticket / subscription),

B. subsequently, in order to fulfil contractual obligations, execute the contract and provide you with service information (changes in schedules and routes);

C. for accounting and administrative requirements and to comply with tax and tax provisions;

D. to handle any complaints and disputes.

The processing of your personal data for the purposes indicated in points A and B, being indispensable for the conclusion and execution of the contract, is a necessary requirement for the conclusion of the contract. Failing that, we will not be able to establish and implement the contractual relationship. The conclusion and execution of the rental contract is, therefore, the legal basis for the processing of your data (art. 6, p. 1, lett. b, GDPR). The processing for the purposes indicated in points C and D is also indispensable and meets a legal obligation to keep (art. 6, p. 1, lett. c, GDPR), as well as a legitimate interest of the Data Controller (art. 6, p. 1, lett. f, GDPR). After you have accepted the contract, your data will be stored in the database of the holder.

Your personal data may be processed in paper, computerized and telematic form and will be stored for the duration of the transport contract and, subsequently, for the time necessary to meet accounting needs, tax and administrative, as well as for a period deemed adequate to be able to exercise the right of defence in the event of litigation and to meet legal obligations, up to a maximum of ten years from the expiry of the contract (see. in this regard art. 2220, 2946 CC).
Your card photos, after 2 years from the expiry of the subscription, no longer renewed, will be destroyed, both from computer and paper.

3. Scope of communication and dissemination of data

Your personal data will be processed only by the Data Controller and will be made aware of only authorized personnel within the organization of the writer and their respective processors. These include telematic service providers; external consultants such as lawyers, accountants, employment consultants and other professionals.

Autoservizi Salemi srl may also transmit your personal data in response to a subpoena, a search warrant, a court order or in case of other legal proceedings or a request from a supervisory authority, or in fulfilment of obligations under law or regulations. In such cases, the legitimate interest in the defence and the legal obligations would constitute the legal basis for the processing of the data.

Autoservizi Salemi srl does not intend to transfer your personal data to a third country and our service providers are located within the European Economic Area (EEA), if not, we ensure that, according to the provisions of the GDPR, appropriate contractual, technical and organisational measures, such as standard contractual clauses approved by the EU Commission, are in place.

4. Free transport by law enforcement
To allow us to use our services to members of law enforcement, in order to issue the free “Ticket”, as governed by Decree Assessoriale 36/2020, you will need to collect the following data: Membership body – Identification Card number – Route covered. Such data are necessary to the aim to deliver suitable ticket of travel and subsequently to allow the writer to put into effect the bureaucratic iter for the reimbursements and therefore they will be communicated to the Regional Councillorship for Infrastructures and the Mobility

5. User rights

At any time you can exercise your rights against the Data Controller, Autoservizi Salemi srl, through the private email box (Right to request access to and rectification or erasure of personal data from the controller or restriction of processing concerning the controller or to object to their processing, right to data portability) specifically provided for in Chapter III of EU Regulation 2016/679.

If the data subject considers that the processing of their personal data is contrary to the legislation in force, he may lodge a complaint with the Italian Data Protection Authority ( pursuant to art. 77 GDPR.