Refund Methods

Download and fill out the form in all its parts to request a refund in case of tickets purchased via the internet or from a SISAL centre in accordance with art. 8 of the National Travel Regulations which are available in their entirety on the corporate website

Download the form



Please send this form, together with copies of the travel documents:

– by email (attaching the file in pdf) to

– by fax to the number 0923/982465

Thank you